Challenges Large Retailers Face Daily
Customers are always in different stages of purchasing products within your store. Some are exploring their options, some are debating whether to buy, and some are at checkout. A weak cell signal can disrupt each of these stages—affecting your profits.
A customer asks an employee if a product comes in a different color. The employee pulls out a device to ask an inventory employee. However, their communication constantly breaks up due to the concrete, steel, and metal shelving separating each party. Ultimately, the employee is unable to answer the question quickly, leaving the customer thinking all the employees are unprofessional.
Another customer has a cart full of items and is deciding whether to buy them. They look up potential coupons on their phone, but they are in a dead zone, so it takes forever to load. After waiting a few minutes, they grow frustrated and give up and leave the cart, deciding they don’t need to buy anything.
Meanwhile, a customer trying to check out is growing impatient as the cashier struggles to finish scanning their items. It’s during a busy time, so many employees are using the POS system, causing slowdowns. It’s even affecting the card readers. They expect the store to be better equipped.
All of these instances ruin the customer experience, directly impacting sales and customer service, leading to a damaged reputation.
SureCall Solutions
Our retail cell phone boosters cut through the static that glass, steel, concrete, and metal create.
Amplifying your original signal allows customers and employees to have a strong signal in all corners of your business. During the busiest times, ensure your POS systems are running strongly with SureCall products, so cashiers can check out customers efficiently.
The best part is that you don’t need to worry about installation; we handle that, and it will engage automatically as needed.
Key Benefits For Large Retail Stores
A SureCall retail cell phone booster offers numerous benefits, including:
- Strong signals in backrooms, breakrooms, sales floors, and anywhere else a customer or employee may be.
- Less stress for employees due to always operating communication and POS systems.
- Happier customers since they can easily look up coupons and check out smoothly.
- An easily scalable system for other stores or larger buildings.
- Works with every major carrier, so you can stay with your current provider.
- Works automatically and offers easy monitoring and management through the cloud for mobile employees.
Case Study
A leading outdoor recreational retailer struggled with spotty cell coverage in their over 150 locations, each being over 100,000 square feet. Dropped calls and spotty data performance were common occurrences.
We examined their building and found the best areas to place our SignalMax and SpeedLink 5G boosters. Once installed, this improved their 5G Ultra-Wideband, and their data sped up to 1Gbps.
Product Recommendations
Are you struggling with signal strength in your retail business? SureCall has the products to solve this problem.
Our Force5 2.0 is the first cell phone signal booster with an integrated remote access. This allows you to adjust and improve signal boosting even when you aren’t in the building. It’s also the number one DAS alternative for retailers.
The Fusion5X 2.0 booster is perfect for large buildings that need a 5G or 4G LTE signal. It also reduces drop calls and covers twice the area as competitors.