The Opportunity:
The Company:
SureCall is a provider of equipment to enable 5G for major carriers like Verizon. The introduction of 5G has caused the demand for our products to grow exponentially. Since its inception in 2001, SureCall has quickly grown to innovate at the cutting edge of the industry, winning back-to-back Inc. 5000 awards every year since 2016 as well as the 2017 & 2020 CES Innovation Award, among many other accolades. SureCall combines its experienced booster engineering and knowledge of the telecom infrastructure to provide best-in-class solutions for mobile device users to access dependable cell service in their homes, offices and vehicles. For more information, please visit surecall.com.
Primary Responsibilities:
- High school diploma or AA/AS degree
- Must have 2+ years’ experience working in customer service
- Proficient with emails (Outlook or Gmail), Word, Excel, Google Docs and Sheets
- Must be comfortable on the phone for an extended period
- Able to work in groups and be a team player
- Able to work independently when certain tasks are given
- Standard business hours, weekday schedule
Professional Qualifications:
- General knowledge in technology
- Minor knowledge in RF is desired
- Excellent communication and interpersonal skills
- Ability to be clear and concise
- Professional, flexible, dependable and responsible
- Highly motivated individual who is resourceful and a quick learner
- Great organizational skills and proactive attitude
Compensation:
- Hourly wage plus benefits.
- Medical/Dental/Vision/401K/End of year profit sharing bonus.
Equal Opportunity and Affirmative Action Employer:
SureCall is an Equal Opportunity and Affirmative Action Employer. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age,national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.
Notice To Third Party Recruitment Agencies:
Please note that SureCall does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruiting Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, SureCall shallexplicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will become the property of SureCall.