Challenges in the Hospitality Industry
Hotels, resorts, and other hospitality spaces are busy environments, as guests arrive and employees work to keep operations running smoothly. Reliable cell coverage is crucial for meeting guest expectations and ensuring your workforce can meet the hospitality industry’s high demand.
Large hospitality properties often have cellular dead zones that cause dropped calls and unreliable service, particularly in guest rooms, elevators, conference spaces, entertainment areas, lower floors, and underground parking garages. Common building materials like concrete, steel, and mirrored glass can interfere with cell signals, while interior areas far from windows may also experience poor reception.
Hotels and resorts rely on contactless guest services, scheduling apps, and mobile check-in and check-out options to provide a convenient guest experience. Conference centers and entertainment venues also depend on reliable connectivity to support visitors, events, and day-to-day operations. Poor cell coverage can make these experiences more difficult for guests and staff.
Employees face many of the same challenges. Front desk, housekeeping, maintenance, security, event, and operations teams rely on dependable mobile communication to do their jobs efficiently. Reliable cell service throughout the property helps teams stay connected and respond quickly to guest needs.
Our Solution
A hotel cell phone booster is a convenient and effective solution to improve weak or unreliable cellular coverage. We offer installation services tailored to the unique needs of hotels, resorts, conference centers, entertainment venues, and other hospitality venues, helping guests and staff stay connected throughout the day.
You don’t need to worry about installation or learning how to operate new technology. Once installed, your cell signal boosters work automatically, and we take care of the rest.
Key Benefits for Hotels, Resorts & Hospitality Venues
Reliable cell service helps hospitality teams stay connected while giving guests the dependable reception they expect throughout their stay
SureCall’s hotel cell phone booster technology can help:- Maintain mobile guest services, including digital key access and mobile app check-in
- Improve mobile services for employees, like staff communication and scheduling apps
- Eliminate dead zones to improve daily efficiency
- Provide real-time remote monitoring and management for quick troubleshooting and maintenance
- Scale coverage for large properties, multiple buildings, or additional locations
- Deliver a more connected and reliable guest experience
Case Studies
SureCall has a proven track record of helping hotels maintain consistent cell coverage for guests and staff. OHO Connect used a SureCall M2M 4G LTE booster to help an international hotel chain enhance cell coverage and remain legally compliant with 911 hotel laws.
Heavy concrete walls surrounding the hotel’s telecommunications equipment rooms interfered with reliable cell coverage. SureCall helped reconfigure the setup to improve signal strength and stability, with ongoing monitoring and troubleshooting providing additional support and greater confidence in system performance.
Product Recommendations
With SureCall by your side, you can easily maintain consistent cell coverage throughout your hotel, resort, or hospitality space. We provide the following hotel cell phone booster technology to reduce dropped calls, glitchy feeds, and dead zones.
SignalMax Fiber DAS
This option is well-suited to hotels, resorts, and multi-property sites that require extensive, tailored coverage. The SignalMax Fiber DAS:
- Maintains ultra-fast data speeds for large hotels and commercial spaces
- Comes pre-approved with all major carriers, including Verizon, T-Mobile, and AT&T
- Provides stronger voice connectivity for clearer, more dependable calling
SpeedLink 5G
This solution is ideal for hotels and resorts that need stronger, faster 5G connectivity throughout their property. The SpeedLink 5G:
- Extends high-speed 5G C-Band coverage throughout large indoor spaces
- Helps increase network capacity for guests, staff, and connected devices
- Supports major carrier C-Band frequencies for more reliable 5G connectivity
Force5 2.0
This solution is an excellent option for single large hotel buildings or facilities that depend on multi-carrier coverage. The Force5 2.0:
- Drastically reduces dropped and missed calls
- Includes SureCall’s remote monitoring hardware to provide ongoing improvements
- Helps maintain continuous uptime to keep hospitality operations running smoothly
Equip your space with the tools to keep customers satisfied and employees working efficiently. Request a free quote for hotel cell phone booster upgrades and reap the benefits.
Not sure where to start?
Our technical staff is standing by to help. Whether you are brand new to cell phone signal boosters or a seasoned pro, we are here to help you see all the possibilities. Request a free design today to equip your building with improved signal boosting and remote monitoring technology.